Before you purchase
Include the product name or page link and the details you wish to confirm, such as power requirements, dimensions, accessory compatibility, operating instructions, or cleaning methods.
Nxtairrg™
Company & operations
- Legal company / website operator
- Guangzhou Jilong Trading Co., Ltd.
- Owner
- Liu Bifang
- Business address
- Room 103, No. 6 Chebei Shushengli Main Street 2nd Lane, Tianhe District, Guangzhou
Website
nxtairrg.com
Customer support email
service@nxtairrg.com
Phone
+86 184 6620 8299
Customer service hours
9:00 a.m.–6:00 p.m. Pacific Daylight Time (PDT)
Nxtairrg™ is owned and operated by Guangzhou Jilong Trading Co., Ltd. The company is responsible for product sales, order services, and customer support through this website.
Contact us / A conversation starts here
A question about
A question about
your everyday?
Whether a small appliance is right for you often comes down to practical details: whether your bottle fits a warmer, which ingredients a grinder can handle, what type of mug base a warming plate requires, or what kind of space suits a mini dehumidifier.
If the product page does not provide enough information to help you decide, contact us before purchasing. For existing orders, we can assist with order updates, shipping questions, and product concerns.
Write to customer support
service@nxtairrg.com
Include the topic in your subject line and your order number for an existing order.
Product Question | Product Name
Order Inquiry | Order Number
Return or Product Issue | Order Number
You may email us at any time. Customer support reviews inquiries during service hours. Resolution time depends on the issue and any information that needs to be verified.
A little detail helps
Tell us where
01
02
03
04
Tell us where
you need a hand.
Orders & shipping
Provide your order number and checkout email. For delivery concerns, include the tracking number, current status, and a description of the issue.
Products & accessories
Tell us the product name, date it arrived, and what happened. Photos or a short video may help explain damage, missing accessories, or operating issues. Do not disassemble an appliance to document a concern.
Cancellations, returns & refunds
Include your order number, relevant item, and reason for the request. Sending a request does not mean a cancellation, return, or refund is complete. Please check for our follow-up response.
Do not send passwords, full payment card numbers, or identification documents unrelated to your inquiry through standard email.
Business address & returns
Please contact us
Please contact us
before sending a return.
The address above identifies our operating company. It is not a designated return address. Contact customer support first.
Approved returns go to our U.S. warehouse; the appropriate address and instructions are provided after approval.
Before placing your order
Clear information.
A more considered purchase.
Review the relevant policy pages for shipping, cancellations, return eligibility, related costs, and refund procedures. We aim to keep each conversation focused on your question so you know what happens next.