Privacy Policy — Nxtairrg

Last Updated: October 22, 2026

This Privacy Policy explains how 𝗡𝘅𝘁𝗮𝗶𝗿𝗿𝗴™ collects, uses, discloses, and retains personal information when you visit nxtairrg.com, purchase products, or contact customer support. It also explains how you can submit privacy requests.

𝗡𝘅𝘁𝗮𝗶𝗿𝗿𝗴™ is owned and operated by Guangzhou Jilong Trading Co., Ltd. The company is responsible for personal information processing for which it determines the purposes and means in connection with this website.

1. Information We Collect

Depending on how you browse, shop, and communicate with us, we process the following information as needed to provide the relevant services.

Information You Provide

Contact details: Your name, email address, phone number, and shipping address.
Order information: Products purchased, models, configurations, quantities, order amounts, and related transaction records.
Customer support information: Your inquiries, order number, and photos, videos, or other materials you provide to explain a product or delivery issue.
Return and refund information: Your reason for requesting a return or refund, the condition of returned items, and related processing records.
Account information: If account functionality is available and you choose to use it, information needed to create and manage your account.

Please ensure that you are authorized to provide information about a recipient or another person.

Payment-Related Information

Payment details needed to complete a transaction are processed by the payment provider identified at checkout according to its procedures. We may receive payment status, transaction references, payment method details, and limited transaction-identifying information to reconcile your order.

We will not ask you to send full payment card numbers, card security codes, payment passwords, or one-time verification codes through standard email.

Information Generated During Your Visit

Our website and relevant technology providers may record your IP address, browser type, device information, access times, referring pages, browsing activity, and necessary technical logs to provide website functions, troubleshoot issues, and maintain security.

Section 4 explains the use of cookies and similar technologies.

2. How We Use Information

Depending on the circumstances, we use personal information to:

Create, process, and fulfill orders.
Verify payment status and identify suspected fraud or unauthorized transactions.
Arrange deliveries, send order notifications, and assist with tracking inquiries.
Answer product questions and handle cancellations, returns, refunds, and other support requests.
Manage account features you choose to use.
Maintain website operations, diagnose errors, and improve the browsing and shopping experience.
Meet applicable tax, accounting, recordkeeping, and other legal obligations.
Send marketing communications you have chosen to receive or conduct related analytics where an appropriate legal basis exists.

Where applicable law requires consent, we will obtain the required consent before carrying out the relevant processing. Other processing may be based on fulfilling an order contract, complying with legal obligations, or another basis permitted by applicable law.

3. Product Inquiries & Support Materials

Support for small appliances may require information about the product model, accessories, and device behavior. It generally does not require personal information unrelated to your concern.

When sending photos or videos, please focus on the relevant product, packaging, and issue. Conceal unnecessary address labels, payment details, and information about other people.

For inquiries about baby-care products, avoid submitting unrelated information identifying a child, images of the body, or health information. Please do not upload sensitive content beyond what is needed to explain the appliance issue.

4. Cookies & Similar Technologies

Cookies are small data files stored in your browser or device. The website may use cookies or similar technologies to maintain your shopping cart, remember necessary preferences, support checkout, and identify security risks.

If analytics or advertising tools are enabled, they may also process device identifiers, page visits, product browsing, and related interactions to understand website usage or measure advertising performance.

Where prior consent is legally required for nonessential technologies, we will obtain that consent before enabling them. Where applicable law requires refusal or opt-out options, we will provide appropriate choices.

You can manage or delete cookies through your browser settings. Where website privacy preference controls are available, you can also use those controls to manage your choices. Restricting necessary cookies may affect shopping cart, login, or checkout functions.

Disabling cookies or unsubscribing from marketing emails does not necessarily opt you out of every other type of processing.

5. Who Receives Information

We may disclose relevant information to the following categories of recipients where needed to provide services or meet legal obligations:

Website and technology providers: To provide hosting, system maintenance, data storage, and security support.
Payment providers: To process payments, refunds, transaction verification, and related disputes.
Shipping and fulfillment partners: To receive recipient and order information needed for delivery.
Customer support and communication providers: To help handle inquiries, send order notifications, and manage communication records.
Professional advisers and relevant authorities: Where necessary for accounting, legal matters, or lawful investigations.
Analytics or advertising partners: To process relevant browsing or interaction information only where those services are actually enabled and an appropriate legal basis exists.

We limit disclosures according to the task and, where applicable, establish data protection obligations through contracts or other appropriate arrangements.

If a merger, acquisition, or transfer of business assets occurs, relevant information may be processed as part of that transaction, subject to applicable law and appropriate privacy protections.

6. Marketing Choices & Advertising Privacy

If you choose to receive marketing emails, you can withdraw that choice by using the unsubscribe option in the message or submitting a request through our Contact Us page.

Unsubscribing from marketing does not stop necessary communications about existing orders, deliveries, refunds, or important service matters.

In some jurisdictions, transferring information to advertising partners may qualify as a “sale,” “sharing,” or targeted advertising under applicable law, even when no money changes hands. If our actual practices fall within those definitions, we will provide the required disclosures and opt-out methods and process legally applicable privacy preference signals.

7. Information Retention

We retain personal information only for as long as needed to fulfill the purposes described in this policy and meet applicable legal requirements.

When determining retention periods, we consider:

Whether order fulfillment and after-sales support are complete.
Whether payment, refund, or transaction disputes remain unresolved.
Tax, accounting, and other statutory recordkeeping requirements.
Security investigations, legal requests, or dispute-resolution needs.
The nature and sensitivity of the information and whether continued retention is necessary.

After receiving a deletion request, we may still need to retain some transaction records to meet legal obligations or for other lawful reasons. Once those reasons no longer apply, we will delete, anonymize, or otherwise handle the information through an appropriate, legally compliant process.

8. Information Security

We use technical and organizational measures appropriate to the information we process and the associated risks to limit unauthorized access, use, disclosure, or alteration.

No method of internet transmission or storage can guarantee absolute security. Please protect your accounts and payment tools and avoid sharing passwords or verification codes.

If you suspect that personal information connected with this website has been misused, contact us promptly so we can investigate.

9. International Processing

We are based in China. Service providers involved in website operations, payments, shipping, or technical support may also be located in other countries or regions. Your information may therefore be processed outside your place of residence.

Data protection rules may differ between jurisdictions. Where applicable law requires it, we will use an appropriate transfer mechanism and safeguards. We will also provide additional notices or obtain consent where required.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Know about or access personal information we hold about you.
Correct inaccurate or incomplete information.
Request deletion of personal information.
Receive a portable copy of your information.
Withdraw consent for processing based on consent.
Object to or restrict certain processing where applicable.
Opt out of the sale or sharing of personal information or targeted advertising as defined by applicable law.
Appeal a privacy request decision where applicable or complain to a relevant regulatory authority.

These rights may be subject to applicable conditions and legal exceptions. Withdrawing consent does not affect processing lawfully carried out before the withdrawal.

We will not unlawfully discriminate against you for exercising your privacy rights.

11. How to Submit a Privacy Request

Please submit your request to service@nxtairrg.com or through our Contact Us page. We recommend using “Privacy Request” in the subject line and explaining what information you would like to access, correct, or delete.

For requests requiring identity verification, we may ask for necessary information that matches our existing records to avoid disclosing information to an unauthorized person. Verification will be proportionate to the request and its risks. We will not request sensitive information unrelated to that verification.

If an authorized agent submits a request on your behalf, we may need to verify their authorization. We will handle requests within the timeframes and procedures required by applicable law. If we cannot fully fulfill a request, we will explain the relevant reason unless disclosure is prohibited by law.

12. Children’s Privacy

This website is intended for adult shoppers. Selling baby-care products does not mean that we provide online services directed to children.

We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us. Once verified, we will take appropriate action under applicable law, including deleting the information where appropriate.

13. Third-Party Services & Links

The website may link to payment, shipping, or other third-party pages. Third parties may process information according to their respective roles and privacy practices.

Please read their privacy policies before using their services or submitting information. This policy describes our own processing activities and does not replace the privacy notices third parties are responsible for providing.

14. Policy Updates

We may update this policy when website features, data practices, or applicable requirements change. We will revise the date at the top of the page accordingly.

For material changes requiring a specific notice or renewed consent, we will follow the applicable requirements. Updating this policy does not replace any consent that must legally be obtained.

If you have questions about this policy or the handling of your personal information, please contact us using the methods listed in this policy.